dreamdateuk Customer Charter
Last update: 26th September 2025
Our promise to all users of the dreamdateuk site
We promise to maintain a genuine, online dating service which includes all the features necessary in order for you to browse site members, contact them and interact with them with the intention of becoming friends or arranging a date.
We offer free unlimited access to all features for 7 days, after which a membership fee of just £20 is required which allows one full year of unlimited access.
For a fully featured dating site, this is probably the cheapest deal in the UK!
Although we can not guarantee that all members have entered genuine profile details, we do guarantee that 100% of the members on this site have personally entered their details via the sign-up page and we guarantee that there are absolutely no fake or imported profiles on any areas of the site.
We promise to make every effort to ensure that the site remains a safe and secure environment so much as is possible online.
We clearly display all our policies.
dreamdateuk.co.uk is under no influence from third parties with financial interests in the company or the site.
We promise that all pages in connection with site costs clearly explain what you are purchasing, the amount you are paying and the length of membership you are receiving for your payment.
We constantly review the site for inappropriate content and delete anything that could cause offence.
We operate a zero tolerance policy to any content that could be deemed inappropriate in any way.
We promise that at no time ever will any messages be automated from one member to another.
We provide a link on every users profile allowing that profile to be reported if any content that could be deemed as inappropriate has been posted.
You can report any member for inappropriate or fraudulent activity by using any of the appropriate links on the site. Any profile found to be fraudulent in intention will be removed immediately and without warning and the offending IP address will be logged for future use.
We constantly monitor profiles for genuine content and any profiles found to be disingenuous will be suspended until the member can assure us otherwise.
Links to the help section and account area will be available on every appropriate page.
We provide a quick and easy cancellation service and you are free to cancel your membership at any time. Just go to your profile and click the ‘delete profile’ button!
There are links to our complaints procedure at the bottom of every page and the help section includes information on how to make a complaint.
We promise to deal with any complaints as quickly as possible and deal with them in a fair, consistent manner and in accordance with our Terms and Conditions.
If, at any time, you are unhappy with the site, or you believe that we have breached our customer charter, please contact us and we will do our very best to settle your concerns.
Our Site policies
Terms and Conditions
Privacy Policy
Cookies Policy
Non-responsibility
CSAE Policy
2257 Compliance