Privacy Policy - dreamdateuk

dreamdateuk Privacy Policy

Last updated: 24 September 2026

This policy explains how Soirbheachas Ltd uses personal information when you visit dreamdateuk.co.uk, use its Singles, Mature, Gay or Lesbian communities, or use the dreamdateuk Android app. It also explains your choices and rights. Our services are intended for adults aged 18 or over.

1. Who we are and how to contact us

Soirbheachas Ltd operates dreamdateuk and is the controller of the personal information described in this policy. You can contact us about privacy, account deletion or your rights at admin@dreamdateuk.co.uk. Our postal address is listed in our Terms and Conditions.

2. What information we use

Information you give us: registration and account details, such as your email address, username, date of birth and the profile fields you complete; photos, profile text, messages and other content you choose to share; and information you send when you contact us or report a concern.
Information created when you use the site: login and account activity, interactions needed to deliver the service, and technical information such as IP address, device or browser details, cookies and security logs.
Age and account checks: information needed to check eligibility or prevent misuse. We use OneID for age verification. OneID handles the information you provide during its verification journey under its own privacy notice. dreamdateuk does not see or store the identity details you provide to OneID. The check is used to decide whether access can proceed; we do not keep a copy of the information used for that check.
Information from services you choose to connect: if you sign in using a third-party provider, such as Google, Facebook or X where available, we receive the account information necessary to complete that sign-in. The provider also processes information under its own privacy policy.
Payment information: if you buy optional premium features, PayPal is the only payment option. PayPal handles the payment details you enter. We receive transaction details needed to deliver your purchase, keep records and resolve payment issues. We do not store your full payment card details on our server.

The profile fields you choose to complete, your category choice, messages or photos may reveal information about your sexual orientation, sex life or other sensitive matters. Please share only what you are comfortable sharing. Where we need to process special-category information, we use an applicable condition under data protection law, including explicit consent where required.

3. Why we use it and our legal bases

To provide the service — create and manage accounts, show profiles, support communication and deliver purchases. Where necessary, we rely on our contract with you.
To keep people and the service safe — check age and eligibility, investigate reports, moderate content, prevent fraud and abuse, and secure our systems. Depending on the activity, we rely on legal obligations or our legitimate interests in operating a safe service.
To communicate with you — respond to requests and send service messages about your account. This is necessary for our contract with you or our legitimate interests in providing support.
To meet legal requirements — keep records or respond to valid legal requests where the law requires it.
To improve the service — understand usage and fix problems, using our legitimate interests where appropriate. Google Analytics and advertising measurement technologies are addressed in our Cookie Policy.
To send optional marketing — only where we have a valid basis to do so. You can opt out using the message’s unsubscribe instructions or by contacting us. We do not treat joining dreamdateuk as automatic consent to third-party marketing.

4. What other people can see

Other members may see the profile details, photos and content you choose to make visible according to the site’s settings. People you message can see the messages you send them. Please check your profile and privacy settings before sharing personal details. Other people may save or copy material you make available to them; deleting your account cannot necessarily remove copies outside our control.

5. Who receives information

We use service providers where needed to host and secure the site, provide age checks, process payments, provide sign-in, deliver messages and email, and help us understand or maintain the service. They receive information relevant to their role. Information you publish on your profile or send to another member is available to those people as described above. We may also disclose information where legally required, to respond to valid requests, or where necessary to protect users and our legal rights. We do not sell member profiles or contact details.

Some providers may process information outside the UK. Where UK data protection law requires safeguards for an international transfer, we use an applicable lawful transfer mechanism.

6. Cookies and external content

The website uses cookies and similar technologies for functions such as sign-in, security and remembering settings. Analytics and advertising measurement technologies are used subject to the applicable cookie rules and your available choices. Analytics used solely for statistics may qualify for a legal exception, but advertising and cross-site measurement do not automatically qualify. See our Cookie Policy for details and choices. Embedded content and links to other services may be governed by those services’ own privacy policies.

7. The dreamdateuk Android app

The planned Android app helps you choose a dreamdateuk community and opens its mobile website in your device’s browser. The app itself is not designed to create dating profiles, send messages, take payments, access contacts, send SMS invitations or request precise location. If you choose to save a preferred community, that choice may be stored on your device so it can be shown again. Once you open the website, your browser and our website process information as described in the other sections of this policy. If the app’s features or data use change, we will update this policy and the Google Play disclosures.

8. How long we keep information

We keep account information while your account is active. When you delete an account, we remove or anonymise information unless we need to retain some of it for legal requirements, payment records, security, abuse prevention or disputes. Backups and technical logs may take longer to expire under their normal retention cycles. We keep information only for as long as needed for the relevant purpose, considering the sensitivity of the data, applicable legal duties and the need to protect users. If you would like details about a particular record, contact us.

9. How we protect information

We use technical and organisational measures intended to protect personal information, including access controls and security monitoring. No online service can guarantee absolute security. Please protect your password and report any suspected unauthorised account access to us.

10. Your rights and account deletion

Subject to the circumstances and applicable law, you may ask to access, correct, erase or restrict your personal information; object to certain uses; request data portability; and withdraw consent where we rely on it. Withdrawing consent does not affect earlier lawful processing. To make a request, email admin@dreamdateuk.co.uk. We may need to verify your identity before acting. We normally respond within one month, and ordinary access requests are free of charge; the law allows limited exceptions.

In each of our four communities, you can delete your account yourself by opening Settings, selecting Delete profile, entering your current password and confirming the final warning. Deletion removes your profile from the live service; limited records or backups may remain for the reasons described in section 8. For account deletion help, see Data Deletion Requests. If you are unhappy with our response, you may complain to the Information Commissioner’s Office (ICO).

11. Adults only

dreamdateuk is for adults aged 18 or over. We use age assurance and moderation measures to help prevent underage access. If we find that an account belongs to someone under 18, we will take steps to restrict or remove it and handle associated information in accordance with our legal and safety obligations. Contact us if you believe a minor is using the service.

12. Changes to this policy

We may update this policy when our services, providers or legal obligations change. We will show the latest date at the top and provide additional notice where appropriate.